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Privacy policy

1. Information We Collect

When you purchase from our store, we collect the personal information you provide such as your name, address, and email address.

When you browse our site, we automatically receive your device’s IP address to help us learn about your browser and operating system.

With your permission, we may also send you marketing emails about our store, new products, and other updates.

2. Consent

How do we obtain your consent?

  • By providing personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or request a return, you consent to its collection and use for that specific purpose.

  • If we request information for a secondary purpose (e.g., marketing), we will either ask directly for your express consent or provide you the opportunity to decline.

How do you withdraw consent?

GutkhaUSA
Ganesha Enterprises LLC – DBA GutkhaUSA
5200 Sigstrom Drive
Carson City, Nevada 89706
USA

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Shopify

Our store is hosted on Shopify Inc., which provides our e-commerce platform.

  • Your data is stored through Shopify’s databases and applications on secure servers behind a firewall.

  • If you use a direct payment gateway, Shopify stores your credit card data encrypted under PCI-DSS standards.

  • PCI-DSS requirements ensure secure handling of credit card information by our store and its service providers.

For further details, review Shopify’s Terms of Service and Privacy Statement.

5. Third-Party Services

  • Third-party providers will only collect, use, and disclose your information as necessary to perform their services.

  • Certain providers, such as payment processors, have their own privacy policies. We encourage you to read them.

  • Providers may be located in different jurisdictions. For example, if you are in Canada and your transaction is processed in the U.S., your information may be subject to U.S. laws (including the Patriot Act).

  • Once you leave our site or are redirected to a third-party application, this Privacy Policy no longer applies.

Links
Our store may contain links directing you away from our site. We are not responsible for the privacy practices of other websites.

6. Security

We follow industry best practices to protect your personal information.

  • Credit card data is encrypted using SSL technology and stored with AES-256 encryption.

  • Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS standards and implement additional safeguards.

7. Cookies

We use cookies to optimize your shopping experience. Examples include:

  • _session_id: stores session information.

  • _shopify_visit: tracks site visits (30 min).

  • _shopify_uniq: counts customer visits (expires daily).

  • cart: stores cart contents (2 weeks).

  • _secure_session_id: session-based.

  • storefront_digest: identifies access for password-protected shops.

You may opt out of cookies through your browser settings.

8. Age of Consent

By using this site, you confirm you are at least the age of majority in your state/province of residence, or you have provided consent for any minor dependents to use this site.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates take effect immediately upon posting.

  • If significant changes occur, we will notify users here.

  • If our company is acquired or merged, your information may be transferred to new owners to continue operations.

10. Questions & Contact Information

For access, correction, amendment, or deletion of your personal data—or to register a complaint—please contact our Privacy Compliance Officer at:

Email: support@klgspice.com

Mail:
GutkhaUSA
Ganesha Enterprises LLC – Re: Privacy Compliance Officer
5200 Sigstrom Drive
Carson City, Nevada 89706
USA

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