Gutkha-Tobacco Sales Policy


  

WARNING:
This product is not a safe

alternative to cigarettes.

                                        ALL TOBACCO SALES ARE FINAL

Age

You must be 21 years of age or older to purchase and take delivery of RMD Gutkha and other Tobacco Products. gutkhaUSA.com reserves the right to request additional age verification on all orders. This information will not be shared with outside parties except as required by the state and federal laws.

Phone numbers

Phone numbers provided on all orders must be complete with 10 numbers, valid and working numbers. If we are unable to contact you at the phone number listed if needed, we will have the order returned to us. This may cause your account to be blocked for future orders.

When contacting us with questions or concerns be sure to provide your order number. This will ensure minimal delays in responding back to you.

Internet Tobacco Sales

Please be advised we do not ship to the state of Hawaii, Mississippi, Nevada, Oregon, Pennsylvania or Wisconsin.

This list is subject to change at any time due to revisions in state/federal laws.

It is required by Federal and state regulations that packing slips and invoices are sent with each tobacco order. All labels are required to contain tobacco information.

Taxes - USA

Effective immediately, all sales of tobacco will be reported to each State that gutkhaUSA.com ships tobacco products.

Buyer is responsible for complying with all state and federal laws. gutkhaUSA.com will not be responsible for any penalties or actions brought against the customer for failure to comply with State Law.

"Cigarettes/Smokeless Tobacco: Federal law requires the payment of all applicable excise taxes and compliance with applicable licensing and tax-stamping obligations." Excise and sales tax will be added at checkout as required by individual state law with the following exception:

BUYER is responsible for Tobacco Excise and sales/use taxes in the states of Idaho, Alabama, Arizona, Arkansas, California, Delaware, Connecticut, Georgia, Iowa, Louisiana, Maine, Maryland, Massachusetts, Minnesota, New York, North Dakota, Oklahoma, South Dakota, Utah, Washington, Wyoming and New Jersey.

Buyer is responsible for all sales/use tax in the following states:

AK, IN, MO, NC, VT, VA, WV.

Please take this matter seriously as gutkhaUSA.com abides by the law and will report all sales information to your state.

GutkhaUSA.com reserves the right to refuse to fulfill any orders due to the buyer’s state law. In this case, all money will be refunded fully and promptly. 

Any tobacco sales to states other than Idaho, New Jersey will be fulfilled and shipped by Kings & Lions LLC, a subsidiary of Ganesha Enterprises LLC.

Tobacco sales in Alabama, Arizona, Arkansas, California,Delaware, Connecticut, Georgia, Iowa, Louisiana, Maine, Maryland, Massachusetts, Minnesota, New York, North Dakota, Oklahoma, South Dakota, Utah, Washington, Wyoming  will be shipped by Maruti Wholesale.

Taxes - Canada

Effective immediately, all sales of tobacco will be reported to each Province that GutkhaUSA.com ships too.

Buyer is responsible for Tobacco Sales Taxes - PST+GST or HST whatever is applicable in buyer's province.

All Import Taxes on Tobacco Products will be the responsibility of the buyer, payable to the carrier(UPS/FedEx) at the time of delivery.

Failure to comply with Local Law will subject the buyer to his or her own province's penalty.  

"Cigarettes/Smokeless Tobacco: Federal law requires the payment of all applicable excise taxes and compliance with applicable licensing and tax-stamping obligations." 

GutkhaUSA.com reserves the right to refuse to fulfill any orders due to buyer’s province law. In this case, all money will be refunded fully and promptly. 

Taxes - International

Buyer is responsible for Tobacco Sales Taxes - PST+GST or HST whatever is applicable in buyer's country.

All Import Taxes on Tobacco Products will be the responsibility of the buyer, payable to the carrier(UPS/FedEx) at the time of delivery.

Failure to comply with Local Law will subject the buyer to his or her own country's penalty.  

"Cigarettes/Smokeless Tobacco: Federal law requires the payment of all applicable excise taxes and compliance with applicable licensing and tax-stamping obligations." 

GutkhaUSA.com reserves the right to refuse to fulfill any orders due to buyer’s province law. In this case, all money will be refunded fully and promptly. 

Protecting Fraud

We reserve the right to refuse Sale of Tobacco Products to anyone.

Further, in an effort to combat credit card fraud and to prevent the purchase of our products by minors, gutkhaUSA.com reserves the right to request additional verification before an order is processed and shipped. We only ask this information to verify the identity of the credit card holder and said information is not shared with outside parties.

Shipping Policy

  1. gutkhaUSA does not ship Tobacco Products outside of USA and Canada.
  2. All tobacco products are shipped via FedEx or UPS to a street address only. (No Post Office Boxes).
  3. All tobacco products will be delivered to the address specified at the checkout time.
  4. No address forwarding requests will be entertained.
  5. Tobacco products can not and will not be shipped via USPS. We are unable to ship to APO address due to this restriction by USPS.
  6. All orders received by 9:00 AM Eastern Time will be processed the same day. After 9:00 AM eastern time will be processed and shipped the next business day.

Delivery Timeframe

  1. Delivery times will vary during the holiday season.
  2. Free Standard Shipping, Estimated Delivery within USA - 5-8 Business Days.
  3. UPS Standard Shipping, Estimated Delivery to Canada - 8-10 Business Days. 
  4. Expedited Shipping, please contact us at rmdorders@klgspice.com. 2 to 5 Business days.

Refund & Returned Items Policy

  1. ALL TOBACCO SALES ARE FINAL!!! Cancellations MAY be considered prior to the order processing and a tracking number assigned.
  2. FedEx/UPS will require an adult signature for delivery of ALL tobacco products. 
  3. Please make arrangements to receive your package at the delivery address. Fedex/UPS will only make 3 attempts to deliver orders. If you are not available, the package will be returned to gutkhaUSA.
  4. Returned Products by FedEx/UPS will only be resent after you pay full postage again.
  5. SHIPPING COSTS PAID AT TIME OF ORDER WILL NOT BE REFUNDED IF THE ORDER IS RETURNED TO GUTKHAUSA.
  6. We are unable to accept returns on our manufactured products, i.e. suparis, due to FDA health regulations. THESES ITEMS ARE NON-REFUNDABLE.
  7. If your order is not received, you must notify us with 14 business days. We are unable to track shipments after 30 days. There will be no considering replacement of lost orders if notification is over 30 days after shipping.